The online shop is open throughout the year, however during university closure days order dispatch can take a little longer to process.

Please Note: The Shop / Online Shop will be closed Bank Holidays, University Closure Days and Christmas. Any online orders placed during this time will not be dispatched until the University reopens – University Academic Calendar can be found here.

Yes. all in stock items are available online, however some stock is available on backorder or available on pre-order.

If there are any specific items you would like us to source for you, please get in touch.

We are here to help. Contact our team at shop@uwtsd.ac.uk or via telephone on 01267 655305 if you are experiencing issues while placing an order and require assistance.

Yes – pop us an email via shop@uwtsd.ac.uk and we can assist you with your order.

Unfortunately, the Shop does not offer student discount. We endeavour to keep prices affordable while offering high-quality items with an ever-improving commitment to sustainability.

If you would like to place an order without creating an account, you can simply choose to ‘checkout as guest’ before reviewing your order. You will need to provide an email address to receive your order confirmation.

If you would like to cancel or amend an order and have not yet received a dispatched e-mail confirmation, it may be possible to make a change or cancellation. Please reach out to us as soon as possible at shop@uwtsd.ac.uk or via telephone on 01267 655305.

If your order has been dispatched, we will be unable to make any amendments or cancel your order.

All items are checked at the point of dispatch, but if you do realise your item is faulty, please contact us with the fault details and a photograph of the faulty item at your earliest convenience by e-mailing us using the following address shop@uwtsd.ac.uk